Inno Foods Business

Inno Foods Business Help

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number into our tracking page. Tracking information may not be immediately available after your order is placed. It can take up to 24 hours for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later.

How do I track my order?

If you are unsatisfied with our products we will offer you a full refund within 30 days from the ship-out date. Please note, that once you exceed the 30 days we will not offer any refunds. Original shipping fees are non-refundable once tracking infor

<p data-mce-fragment="1" id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: var(--neutral--800); font-size: 16px; line-height: 1.5; font-family: Poppins, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgba(255, 255, 255, 0.05); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you are unsatisfied with our products we will offer you a full refund within 30 days from the ship-out date. Please note, that once you exceed the 30 days we will not offer any refunds.<p data-mce-fragment="1" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: var(--neutral--800); font-size: 16px; line-height: 1.5; font-family: Poppins, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgba(255, 255, 255, 0.05); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Original shipping fees are non-refundable once tracking information has been generated. &#xA0;<p data-mce-fragment="1" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: var(--neutral--800); font-size: 16px; line-height: 1.5; font-family: Poppins, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgba(255, 255, 255, 0.05); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">How to Return&#xA0;<p data-mce-fragment="1" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: var(--neutral--800); font-size: 16px; line-height: 1.5; font-family: Poppins, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgba(255, 255, 255, 0.05); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We&#x2019;re here to help! Just send an email to our customer care team at <a data-mce-fragment="1" data-mce-href="mailto:customercare@innofoods.shop" href="mailto:customercare@innofoods.shop" style="box-sizing: border-box; background-color: transparent; color: var(--neutral--900); text-decoration: underline;">customercare@innofoods.shop</a> with:&#xA0;<ol data-mce-fragment="1" style="box-sizing: border-box; margin-top: 1rem; margin-bottom: 1rem; padding-left: 1.5rem; overflow: hidden; color: rgb(48, 45, 51); font-family: Poppins, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgba(255, 255, 255, 0.05); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li data-mce-fragment="1" style="box-sizing: border-box; margin-top: 0.25rem; margin-bottom: 0.25rem; padding-left: 0.5rem;">Order Confirmation Number</li><li data-mce-fragment="1" style="box-sizing: border-box; margin-top: 0.25rem; margin-bottom: 0.25rem; padding-left: 0.5rem;">A picture of the Lot Code information from your package (this can be found on the back of the packaging)</li></ol>**Note that the 100% satisfaction refund policy for wholesalers is different and can be found <a href="https://business.innofoods.shop/policies/satisfaction-policy" rel="noopener noreferrer" target="_blank">here</a>.&#xA0;

How do I make a return?

You can read the full policy <a href="https://business.innofoods.shop/policies/shipping-policy" rel="noopener noreferrer" target="_blank">here</a>

What is your shipping policy?

Yes, we offer refunds and exchanges. To know more read our policies here.

Yes, we offer refunds and exchanges. To know more read our policies&#xA0;<a href="https://business.innofoods.shop/policies" rel="noopener noreferrer" target="_blank">here</a>.

Do you offer refunds or exchanges?

At Inno Foods, we strive to ensure every order reaches you in perfect condition. If your order is lost during transit, please reach out to our customer support team at customercare@innofoods.shop with your order number and any relevant details. We un

<h3 id="lost-packages">Lost packages</h3>At Inno Foods, we strive to ensure every order reaches you in perfect condition. If your order is lost during transit, please reach out to our customer support team at customercare@innofoods.shop with your order number and any relevant details. <h3 id="damaged-packages">Damaged packages</h3>We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at customercare@innofoods.shop within 24 hours of receiving the order and include photos of the damaged items or package.We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

What if my package gets lost or arrives damaged?

As a business owner, you can buy Inno Foods products in bulk. This allows you to save costs as you don't have to pay for packaging. Our bulk is offered in a 10 kg box. You can email harry.singh@innofoods.ca to setup a bulk account with Inno Foods.

As a business owner, you can buy Inno Foods products in bulk. This allows you to save costs as you don&apos;t have to pay for packaging.Our bulk is offered in a 10 kg box. You can email <a href="mailto:harry.singh@innofoods.ca">harry.singh@innofoods.ca</a>&#xA0;to setup a bulk account with Inno Foods.